Warranty

RAVEMEN PRODUCT WARRANTY

 

We proudly claim and warrant our main products free of defects in material and workmanship for 2 years from the day of purchase under normal use. Accessories and spare parts are warranted for 1 year. If a covered defect occurred, return the product to the place of purchase from the authorised dealer. If this happens within 15 days from the day of purchase, we will replace the defect model with a brand new one without extra charges; After 15 days from the day of purchase, handling and transportation charges shall be borne by person desiring service. 

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Warranty Exclusions:

1. Without original sales receipt or proof of the purchase from the authorised dealer
2. Normal wear and tear and normal battery deterioration
3. Unauthorized modifications or alterations, improper use and maintenance

 

FABRIC PRODUCT WARRANTY

 

All Fabric products will be covered for one year from date-of-purchase against issues arising from manufacturing defects and faults. This cover is only available to the original owner and is not transferable. Cover is only applicable to products when purchased new from an Authorised Fabric Dealer or Authorised Fabric Online Retailer.

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Please be aware of circumstances that are not covered by our warranty:

1. The warranty period has expired.
2. Damage caused by general wear and tear, wear against abrasive surfaces such as rough seams, non-cycle specific clothing or under-saddle fenders.
3. Damage caused by UV (Sunlight or other natural phenomena), Fire, Bleach, Coloured Materials or Bicycle Cleaners.
4. Rips, Burns, Tears and Damages due to accident, normal wear and tear, improper care, mis-use, or the natural breakdown of colours, finishes and materials over time.
5. Damaged caused by improper repair, adjustments or lack of maintenance.
6. Proof of purchase is not presented.